SOPORTE TÉCNICO

Nuestros ingenieros de soporte técnico están preparados para ayudarlo en cualquier momento, ya sea de día o de noche. Para ayudar a agilizar la respuesta a sus preguntas, antes de llamar, tenga a mano lo siguiente:

    1. Modelo
    2. Número de serie
    3. Descripción completa del error

Soporte técnico
Llame al: +1-401-828-4000
Línea gratuita: 1-877-867-9783 (EE. UU.)
Correo electrónico: TMsupport@astronovainc.com

REPARACIÓN Y SERVICIOS DE FÁBRICA

Si su equipo no funciona correctamente, se puede devolver a AstroNova para realizar una evaluación completa y reparación. Comuníquese con nuestros ingenieros de soporte técnico para obtener un número de autorización para la devolución de materiales (RMA).

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A Message from our CEO

In an effort to keep all our customers informed, we want to share with you the following updates.

We are committed to keeping our employees, customers, and communities safe. In the wake of this pandemic, we took swift action to mobilize a significant number of our global team to remote working arrangements while enhancing our cleaning procedures and securing our production facilities to prevent the spread of the virus COVID-19.

As we continue to work through this pandemic, our core values have shone through, and we remain operational and dedicated to meeting the expectations and needs of our customers. Very early on, we increased our inventories, and we are in regular contact with our suppliers to monitor their status. We have maintained a high level of production, and our supply chains are meeting our requirements. However, we do prioritize firm orders above forecasts. Because this is a very fluid situation, we encourage you to make sure you have orders in place with us to carry you through these unusual times.

We will continue to keep you updated as this situation evolves. Meanwhile, stay safe and take care.

Sincerely,

Signature
Gregory A. Woods
President & CEO