TECHNICAL SUPPORT

Our Technical Support Engineers are prepared to assist you at any time, day or night. To help expedite your questions, please have the following ready before you call:

  1. Model
  2. Serial Number
  3. Complete Description of Failure

Technical Support
Call: +1-401-828-4000
Toll-Free: 1-877-867-9783 (USA & Canada)
Email: techserv@astronovainc.com

FACTORY SERVICE AND REPAIR

In the event your equipment fails to perform properly it may be returned to AstroNova for a complete evaluation and repair. Please call our Technical Support Engineers for a Return Material Authorization (RMA) Number.

INTERNATIONAL SERVICE

Support and repair of AstroNova products are available at our offices in the following countries:

Canada
3505 Suite O, Isabelle • Brossard, QC J4Y 2R2 Canada
Tel: +1-405-619-9973 • Toll Free: 1-800-565-2216 • Fax: 450-619-9976
Email: astromedcanada@astronovainc.com

China
1F Bldg 2#, 458 North Fu Te Rd • Shanghai Waigaoqiao F.T.Z.
Shanghai 200131 • China
Tel. +86 21 5868 3687 • Fax +86 21 5868 2803
Email: astromedasia@astronovainc.com

France
Parc Euclide • ZA la Clef de St Pierre • 10A Rue Blaise Pascal 78990 Elancourt
Tel: (+33) 1 34 82 09 00 • Fax: (+33) 1 34 82 05 71
Email: astromedfrance@astronovainc.com

Germany
Senefelderstrasse 1/T6 • D-63110 Rodgau
Tel. +49 (0) 6106-28368-20 • Fax: +49 (0) 6106-771121
Email: astromeddeutschland@astronovainc.com

United Kingdom
11 Whittle Parkway, Slough, SL1 6DQ
Tel. (44) (01628) 668836 • Fax (44) (01628) 664994
Email: astromeduk@astronovainc.com