Extended Warranty

Extended Warranties are available for AstroNova’s data acquisition systems and recorders.

The Extended Warranty may be purchased at the time of the original purchase or at any time up to thirty (30) days after the expiration of the warranty.

The Extended Warranty provides the same complete coverage as the original warranty:

AstroNova warrants all portions of this hardware product against defects in materials or workmanship for a period of one year from the date of purchase of the extended warranty. If you discover a defect, AstroNova will, at its option, repair or replace this product at no additional charge except as set forth below. Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts become the property of AstroNova.

This warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication; or has been modified without the written permission of AstroNova.

To obtain warranty services, send your product, freight prepaid, to our factory at: AstroNova, West Warwick, Rhode Island, 02893. Call (401) 828-4000 for further information. AstroNova is not responsible for your product if it is lost or damaged in transit.

AstroNova makes no warranty, either express or implied, with respect to this product’s fitness for a particular purpose.

EXTENDED WARRANTIES AVAILABLE

EW-TMXTMX Extended Warranty
EW-DAXDaxus Extended Warranty
EW-DDXDDX100 SmartCorder Extended Warranty
EW-RCReal-Chart Network Printer Extended Warranty

Please contact AstroNova Technical Support Services for more information or for a formal “Proposal and Agreement” including terms and conditions. The Serial Number of your recorder(s) is required for a formal quotation. Prices are subject to change without notice.

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A Message from our CEO

In an effort to keep all our customers informed, we want to share with you the following updates.

We are committed to keeping our employees, customers, and communities safe. In the wake of this pandemic, we took swift action to mobilize a significant number of our global team to remote working arrangements while enhancing our cleaning procedures and securing our production facilities to prevent the spread of the virus COVID-19.

As we continue to work through this pandemic, our core values have shone through, and we remain operational and dedicated to meeting the expectations and needs of our customers. Very early on, we increased our inventories, and we are in regular contact with our suppliers to monitor their status. We have maintained a high level of production, and our supply chains are meeting our requirements. However, we do prioritize firm orders above forecasts. Because this is a very fluid situation, we encourage you to make sure you have orders in place with us to carry you through these unusual times.

We will continue to keep you updated as this situation evolves. Meanwhile, stay safe and take care.

Sincerely,

Signature
Gregory A. Woods
President & CEO